A fully completed Telecom Service Request and purchase requisition, when required, should be submitted to the Telecom Dept. Your completed service request (WORD version) may be sent as an email attachment to Nanette Larson at telecom@fnal.gov -OR- the PDF version of the service request may be printed, completed by hand and mailed (MS 228) or faxed (x3405) to the Telecom Dept.

Date Needed:When possible, please include a specific date when completing the Date Needed (not ASAP). This is more helpful to the installers in scheduling requests.

Div/Dept: Give a division and department name for whom the work is being done. Please, no abbreviations or acronyms for departments.

Location: Specify the building, floor number and office number/trailer number where work is to be performed.

Existing Phone Nos.: List any existing phone numbers affected by your request. If a new number is required, then specify 'new number' or 'new circuit' here.

FNAL Telset S/N#: Include the FNAL Telset SN of any existing phone equipment involved in the request. The FNAL telset SN may be found underneath or on the back of the phone equipment. Click here for a picture of the label. Notify the Telecom dept (x5411) if a FNAL telset cannot be found on a phone.

Contact Information: When completing the contact information, include the office location, extension(s), pager or cellular phone number. A secondary contact may also be given. Approval should be handled according to the requesting division's policy.

Work Desired: This portion of the request should include as much information as possible regarding the scope of work to be provided. Attach additional information or maps/diagrams that may be of assistance in completing your request.

If requesting voice mail, provide the full name of the mailbox user, his/her mail station and the type of phone equipment being used to access voice mail. Each new voice mail user will receive a instruction packet once an activation date for voice mail has been established.

See descriptions of various phone equipment types below:

Click on equipment type to view a printable sample of the purchase requisition

AT&T single line wall/desk (no purchase req required) AT&T multi-line wall/desk (no purchase req required)	Nortel NT9417 w/display (2-line) (order phone - Word format) (order phone - pdf format)	Norstar M7208 w/display-Digital (order phone - Word format) (order phone - pdf format)     (requires Norstar System)
Tone Commander 6210U ISDN w/display-Digital (order phone - Word format) (order phone - pdf format)	Nortel NT9316 w/display phone (1-line) (order phone - Word format) (order phone - pdf format)	Norstar M7310 w/display-Digital (order phone - Word format) (order phone - pdf format)     (requires Norstar System)

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